KODO BUSINESS COMPUTER SUPPORT
We provide technology services to many organisations across Australia. Kodo was established in 2013 out of demand for these services to be provided to regional and rural locations and has grown rapidly to become a trusted IT service provider.
WHY CHOOSE US
We are a locally owned business that works hard to recommend and provide the best solutions that fit your business requirements and budget.
We hire local team members, offer unbiased technology advice, and we work with a large selection of hardware and software vendors to select the very best solutions to suit your organisation’s needs.
LOCAL STAFF WHO SPEAK IN PLAIN ENGLISH
Unlike other IT providers that employ service desk or receptionist staff to just log jobs into a system, we believe that commencing resolution of your IT problems should begin on the very first call.
We have a locally-based team of senior support staff with a proven track record. From the first point of contact with us, your call or mail is handled by a staff member that has the skills to ask the right questions and gather all the details. If we’re unable to resolve your problem on the very first call, we can accurately set and meet expectations for resolution.
Hardware & Software PLUS Supply, Install & Support
When listening to many local customers, we often hear that organisations are being pushed to go cloud-based. We recognise that it simply isn’t feasible in some situations due to limited connectivity options available in regional locations. As a result, we work with our customers to asses what’s best and what functions can be moved to the cloud without negatively impacting functionality and performance.
Our staff have a broad range of skills and can assist with all aspects of IT Infrastructure including:
Hardware & Software
Server Hardware and Software
Notebook & Desktop PCs and Apple Macs
Network Infrastructure
IP Telephone Systems & VoIP
Internet, WAN & VPN solutions
Software including Office 365
Mobile device management
3rd Party Software
Security and Threat Protection
Vendor Management
CONTACT KODO BUSINESS COMPUTER SUPPORT TODAY
We operate a technical contact centre located in the Barossa Valley. Our office in Nuriootpa is open from 8:30am and 5.30pm, Monday to Friday CST, excluding South Australian public holidays. Technical support is available 8am-6pm by calling 1300 618 522. An On-Call Engineer will attend to your call and attempt to resolve the issue remotely. If this cannot be achieved, the technician will arrange to travel to your location.
KODO HQ
16 Old Sturt Hwy, Nuriootpa, SA, 5355
Phone: 1300 618 522
Alt. Phone: 08 7078 0355
Email: support@kodo.tech
Web: www.kodo.tech